Pengelly Farmhouse – Guest Information

Welcome 

We would like to welcome you warmly to Pengelly Farmhouse and hope that you will be able to relax and enjoy your stay with us while exploring the delights of Cornwall.  Your room enjoys fantastic southerly views out towards the Roseland with Probus’ carved granite church tower on the skyline.

Your rooms are tidied daily to make sure that they are always welcoming.  If there is something missing or you have any concerns please let us know and we will try to sort it out for you.

Refreshments

There are complimentary tea and coffee making facilities and we provide a range of classic Twinings’ black teas, coffee and hot chocolate in the room.  A bottle of fresh water and milk can be found in your fridge.  If you are lucky you might also find some of Katharine’s delicious home-made biscuits.   The tap water is pure Cornish water; it comes from our own private supply and is filtered on site.

Facilities

The room  Your room has a smart TV with a range of channels.  It is linked to the Wifi if you wish to connect your own devices.  There is a radio alarm clock and hairdryer.  USB ports are available in the electrical sockets by the bedside, above the dressing table and above the silent fridge.  The sash windows can be opened by undoing the latches and sliding either the upper or lower sections up or down.  There is a child lock to prevent the window opening fully should you require it.

Bedding  We do hope that you enjoy a great night’s sleep.  All of the bedding is hypo-allergenic for your comfort.  There are both soft and firm pillows on the bed.  Additional pillows are available upon request.

Connectivity  One of the joys of living in an old Cornish farmhouse is that the thick walls often cut out the mobile phone signal allowing you to relax.  You should be able to reach the 4G signal nearer the bedroom windows if you need it.  Complimentary Wifi is available throughout the Farmhouse; please search for BT_Guest_Wi-Fi, there is no need for a password.

En-suite  Your towels and complimentary toiletries are in your bathroom.  We have also provided some make-up remover cloths.  Your en-suite has a shower over the bath so please take care when stepping in and out. The towel rail can get hot so please do not try to use it as a hand rail.  The farmhouse is on a septic tank so please only flush soft tissue down the loo.  All other products should be placed in a sanitary bag and put into the bin in order to avoid damaging or blocking the system.  If you are on a multi-day stay and wish us to change the towels please leave them in the bath tub but please consider the environment and re-use them if possible.

Keys  There are two keys on your key fob, one for your room and one for the upper lock on the front door.  In the event of having to leave the building in a rush the exit from your room via the front door is entirely keyless.

Parking  There is plenty of parking to the front of the house.  The car park is illuminated after dusk on a movement sensor.  Please do not drive on the grass; it can be remarkably soft and you might well get bogged in.

Guest Lounge  Please feel free to make use of the guest lounge, there are a variety of traditional British board games and books including some additional information about Cornwall.  If you would like the fire to be lit please don’t hesitate to ask.  Please do not try to light it yourselves.

Gardens  Please feel free to enjoy the gardens to the front of the property, the paddock is very uneven underfoot and can also get quite boggy after the rains.  Please do not venture round the sides of the house as these areas are not made safe for guests and are part of a working farm with heavy machinery, tractors and farm animals.  Equally the play frame, trampoline and swing are not safe for guests so should not be used.

Non-Smoking Policy  Pengelly Farmhouse is by law NON-SMOKING.  Electronic Cigarettes or Vapourisers (Vapes)  For our guests’ comfort we do not allow the use of electronic cigarettes or vapourisers inside.

Assistance  If you require any assistance with your room or how anything works please do not hesitate to ask, we will be only too happy to help.  If you cannot find us around please ‘phone 01872 519413 and we will pop round as soon as possible.

Terms and Conditions  Our full (and boring) terms and conditions are on our website www.PengellyFarmhouse.com but can be made available in hard copy should you require them.

 

Breakfast

Where ever possible we use high quality fresh, local and homemade produce that should set you up for the day.  Breakfast is taken in our lovely traditional dining room between 0800 and 1000 hrs.  Due to the current coronavirus situation we will be operating staggered breakfast timings to avoid contact between guests of different households or support bubbles    An earlier start or later breakfast might be possible by prior arrangement; please just ask the day before to make arrangements.

Sample Breakfast Menu

To Start

Porridge, fresh yoghurt, home-made Bircher muesli, fruit juices and breakfast cereals

Cooked  Choose from one of the following freshly prepared and cooked options:

Our full Cornish breakfast (local farm sausages, dry cured bacon and hogs’ pudding, free range hens’ eggs, mushrooms and baked beans)

Or

Eggs Benedict (Please ask for this the night before as we make the hollandaise sauce to order)

Or

Fresh homemade pancakes and bacon

Or

Smoked Scottish salmon scrambled free range hens’ eggs

Or

Boiled free range hens’ eggs with anchovy toast soldiers

Toast served with marmalade, honey and jam

Fresh tea and coffee

Food allergies and intolerances:  We hope you will have already made us aware of any food allergies and intolerances prior to your arrival so that we can make the necessary arrangements. However before ordering please let us know about your requirements and we will be happy to advise you.

 

Local Attractions

Pengelly Farmhouse is ideally located as a base for you to do whatever you fancy whilst in Cornwall.  Perhaps visiting one of the many gorgeous gardens, a gallery, museum, historic house or castle.  Perhaps something a little more active; surf schools, sailing, coasteering, boat trips, cliff top walks, making sandcastles or just relaxing and enjoying a Cornish pasty or cream tea … take your pick.

We are within easy reach of both north and south coasts with our nearest beach being just seven miles away.  The cathedral town of Truro is 4 miles away, the Eden Project and St Austell just a 30 minute drive. Trewithen Garden at Probus is 5 miles away and the Lost Gardens of Heligan about 14 miles.

There are a number of tourist brochures in your dressing table, detailing some of the many local attractions.  There are several useful apps which provide additional information about Cornwall; you might like to try the app for Cornwall; National Trust, Resort Cornwall or Discover Cornwall.

Transport  Cornwall is quite a rural community and public transport links can be a bit limited.  Cornwall Council have a very useful app providing the best information about public transport links, traffic disruption and car parking.

You may wish to consider exploring the Fal River on the award winning network of classic wooden ferries, rural bus routes and scenic train rides all through an Area of Outstanding Natural Beauty.  Where else can you cruise past deep-sided wooded valleys, riverside gardens and Tudor Castles?  Further details can be found in the FalRiver Guide in your room with a 10% saving by booking online at www.falriver.co.uk/mussel.

If you are driving please take care on the narrow country lanes; some visitors are unfamiliar with the roads and consequently drive badly; some locals are worse!  The grass covered “Cornish hedges” are not hedges – they are granite walls covered in grass; nudging into them can cause disappointment.  There can be deep drainage ditches to the sides of the road we would only recommend pulling over where you can see that it is safe to do so!

The local taxi firm is A2B taxis based in St Erme village.  They have a handy app or can be contacted on 01872 272989.

Weather  We are for the most part surrounded by sea which has a significant influence on the weather and climate.  The weather can vary from one coast to the other and it is worth checking when making plans.  It is quite normal to experience almost all types of weather in the same day down here.

Tides  We have some quite dramatic tidal variations along the coast which can easily catch out visitors and locals.  It is well worth paying attention to the tide times when visiting coastal areas and beaches; this can help avoid soggy shoes, a call to the coastguard or worse.  We have put a tide table in your room to assist your planning.  There is also one in the FalRiver guide and the app for Cornwall.

Walks  There are many glorious walks around Cornwall ranging from the inland moors, wooded glades, soft sandy beaches and dramatic cliff top walks.  Recent storms have caused quite a bit of damage to some of the famous coastal path so additional care should be taken and it might well be worth keeping dogs on a lead in some of the more exposed areas.

 

Restaurants and Pubs

Sadly, the pub in the village is not currently open but there are plenty of fantastic places to eat nearby.

You might like to consider the following:

Nearby Pubs

The Plume of Feathers, Mitchell, TR8 5AX Tel: +44 (0)1872 510387 www.theplumemitchell.co.uk

The Falmouth Arms, Ladock Road, Ladock, TR2 4LE  Tel: +44(0)1726 882319 www.falmoutharms.com

The Hawkins Arms, Fore Street, Probus , TR2 4JL Tel: +44 (0)1726 882208 www.hawkinsarmsprobus.com

Truro

Hooked (Re-opening on 9 July), Tabernacle Street, Truro, TR1 2EJ Tel: +44(0)1872 274700 www.hookedrestaurantandbar.co.uk

Penrose kitchen, School Hill, Shortlanesend, Truro, Cornwall, TR4 9ES  Tel +44(0)1872 225697 www.penrosekitchen.co.uk

Tabb’s Restaurant, 85 Kenwyn Street, Truro, Cornwall, TR1 3BZ  Tel +44(0)1872 262110 www.tabbs.co.uk

The Heron Inn, Malpas, Truro, Cornwall, TR1 1SL  Tel +44(0)1872 272773  www.heroninnmalpas.co.uk

Further afield

Pandora Inn, Restronguet Creek, Mylor Bridge, Falmouth, Cornwall, TR11 5ST +44(0)1326 372678 www.pandorainn.com

The Fox’s Revenge, Carvynick Cottages, Summercourt, Newquay.  Tel: +44 (0)1872 510544 www.thefoxsrevenge.com

The Smugglers Den, Treballan, Cubert, Newquay  Tel: =44(0)1637 830209 www.thesmugglersden.co.uk

Rick Stein, The Seafood Restaurant, Riverside, Padstow, PL28 8BY,  Tel: +44 (0)1841 532700 www.rickstein.com

 

Local Facilities

Medical:

Hospital  The nearest (5.4 miles) accident and emergency hospital is the Royal Cornwall Hospital (Treliske) at Treliske, Truro, Cornwall, TR1 3LQ  Tel: +441872 250000.

Pharmacy  The nearest (4.6 miles) pharmacy is Boots at 94 Pydar Street, Truro, Cornwall, TR1 2 BD  Tel: +441872 272810.

Further medical information is available online at www.england.nhs.uk/south

Religion:

Truro Cathedral  Designed by architect John Loughborough Pearson, it is one of only 3 cathedrals in the UK which has 3 spires.  Completed in 1910 it is a magnificent example of gothic revival architecture.  A must-see place to visit in Cornwall with free entry.  The Cathedral has one of the finest organs in the country, built by Father Willis specifically to fit the acoustics of the building.  There are weekly Friday lunchtime recitals running from March to October from 13:10 – 14:00 hrs.  The recitals are free but donations to support the cathedral are appreciated.  The address is 14 St Mary’s Street, Truro, TR1 2AF. Full details of what is on at the Cathedral can be found at www.trurocathedral.org.uk

Church of England  The nearest Church of England church is in St Erme; St Hermes, Eglos Road, St Erme, Cornwall, TR4 9BW.  Timings of services can vary so it is worth checking beforehand online at www.achurchnearyou.com or +441872 520192.

Methodist  The nearest Methodist Church is in Trispen; 11 Welcome Close, Trispen, Truro, Cornwall, TR4 9BH.  Services are 11:00 and 18:15 on Sunday

Catholic  The nearest Catholic church is Our Lady of the Portal & St Piran; St Austell Street, Truro, TR1 1SE  Tel: +441872 272291 www.trurocatholicchurch.org.uk

Kehillat Kernow – The Jewish Community of Cornwall  Tel: +441209 719672 www.kehillatkernow.com

The Cornwall Islamic Community Centre  The Cornwall Islamic Community Centre is located at the old Quenchwell Chapel, Chyreen Lane, Carnon Downs, Truro, TR3 6LN  Tel:  +447855 789658 www.cornwallasian-islamiccommunitycentre.co.uk

 

Emergency

Pengelly Farmhouse has recently been extensively refurbished and a full Fire Risk Assessment has been conducted in accordance with HMG Regulations[1].  There are interconnected smoke and heat detectors throughout the building including in your bedrooms.  There are carbon monoxide detectors where required.

Your main bedroom door is a 30-minute fire door.  Exit from the building is keyless via the front door.

In the unlikely event of a fire, the alarm will sound and you should make your way safely to the car park at the front of the house via the front door.  In the event that this route is blocked for any reason there are secondary exits via the large sash window on the main staircase or from your own sash windows in your bedroom.

While there are fire extinguishers and fire blankets in the building, guests should not make any attempts to fight the fire.

[1] Risk Assessment conducted in accordance with HMG Fire Safety Risk Assessment – the five key steps www.communities.gov.uk/firesafety

 

Dogs

Dogs  We are delighted to welcome friendly house-trained dogs to the farmhouse.  We cannot take dogs that are likely to be at all aggressive topeople, other dogs or farm animals.

We have our own friendly Viszla, Tara, who lives with us at the Farmhouse. 

You are welcome to exercise your dog in the paddock and garden to the front of the farmhouse.  Guests should note that the paddock and garden are not dog proofed and that we usually have cattle, horses and sheep in the surrounding fields.  You are staying on a working farm and as such you must keep your dog(s) under control at all times.  There is often heavy farm machinery moving about in the lanes and farm animals are also frequently moved between fields up the lanes; all of which can be a bit over exciting for dogs not familiar with farm life.

We would appreciate it if you would pick up after your dogs for the convenience of other guests.  Any bagged dog waste should be put in the bin to the side of the house.  We are happy to provide dog bags on request.

As dog owners we know that even well trained dogs can have accidents in strange places – if this happens there will be a stain remover and kitchen towel in your wardrobe.  We would be grateful if you would dry off dogs and wipe off muddy paws before bringing them into the house – please ask if you need a dog towel, there is also hot and cold running water in the yard for the sandiest / muddiest dogs.

Even though we let guests know that we have dogs please be aware that not everyone likes dogs.  So we ask that you don’t let your dog approach any other guests unless they encourage it.

We are not able to allow dogs in the dining room at breakfast if we have other guests in.  If you are the only guests staying then we are happy to waive this rule.

Please do not allow your dog onto the bed or other furniture in the guest bedrooms or front room.

Dogs are not to be left alone in the guest bedrooms when you go out, we may be able to offer a dog sitting service – please ask.  Even well trained dogs who are happy to be left alone at home may bark constantly, scratch and have accidents when left in a strange place (please refer to our Terms and Conditions).  If you are certain that your dog is OK to be left in the bedroom whilst you eat breakfast then that is fine – if you have any doubts then we ask that you put them in your car (except in hot weather of course) or we may be able to offer a crate, if they are crate trained.

And finally, if there us anything that we can do to make you and your dog’s stay more relaxing please let us know.

Get in touch



Please do not hesitate to contact us on +44 (0)1872 519413 for the latest up to date offers and information to make your stay special.

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